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Privacy Policy

(hereinafter referred to as the "Company") establishes and discloses the following Privacy Policy to protect the personal information of data subjects (customers) in accordance with Article 30 of the Personal Information Protection Act.

Article 1 (Purpose of Processing Personal Information)

The Company processes personal information for the following purposes. The processed information will not be used for any purpose other than the following:

  1. Service Provision and Consultation

    • Response to inquiries regarding product quotes and technical support via phone, SMS, or email.

    • Processing demo requests and product delivery.

  2. Customer Management

    • Identification of users, prevention of unauthorized use, and handling of complaints.

  3. Marketing and Advertising (Optional)

    • Delivery of new product information and event details via SMS or email (only with consent).

Article 2 (Items of Personal Information Collected)

The Company collects the minimum amount of personal information necessary for consultation.

  1. Collected Items

    • (Required) Name, Phone Number (Mobile included)

    • (Optional) Email address, Inquiry content

    • Automatically collected: Access logs, cookies, IP address.

  2. Method of Collection

    • Website (Contact form), Phone, Written forms.

Article 3 (Retention and Use Period)

The Company retains personal information within the period agreed upon by the data subject or as required by relevant laws.

  1. General Inquiries: Until the purpose is achieved (consultation completed) or upon request for deletion.

  2. Legal Retention Requirements:

    • Records on consumer complaints or disputes: 3 years.

    • Records on contracts or subscription withdrawals: 5 years.

Article 4 (Provision to Third Parties)

The Company does not provide personal information to external parties without the user's consent, except as required by law or for outsourced processing (e.g., SMS/Email delivery systems) under strict supervision.

Article 5 (Rights of Data Subjects)

Users may exercise their right to view, correct, delete, or suspend the processing of their personal information at any time. The Company will take immediate action upon such requests.

Article 6 (Destruction of Personal Information)

The Company destroys personal information immediately after the purpose of collection is achieved. Electronic files are permanently deleted using technical methods that prevent recovery, and paper documents are shredded or incinerated.

Article 7 (Data Protection Officer)

  • Department/Name: Manage Dept. / Youngmi Baek

  • Contact: +82-51-892-2024, 2020aroa@naver.com


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